/* ============================================================
   Helix Seven: order tracker (track.html) and staff inbox (staff.html)
   Loaded AFTER css/how-it-works.css (shared fonts, tokens, header, footer, buttons).
   Scoped to .tk* / .st* so nothing else is affected. Redesign Oct 14, 2026.
   ============================================================ */
body.tk-body{background:var(--cream)}
/* Keep every page element in one stacking layer under the sticky header, so Chrome never
   composites the order cards above the open mega menu. No transform animations below. */
body.tk-body main{position:relative;z-index:0;isolation:isolate}
body.tk-body header#hdr{z-index:500}
/* the mobile menu must still cover that header when it is open (bug seen Oct 20 on /track) */
body.tk-body .mobile-menu{z-index:600}

.tk{position:relative;overflow:hidden;min-height:calc(100vh - 74px);padding:clamp(28px,4vw,56px) 0 clamp(70px,9vw,120px);
  background:radial-gradient(60% 45% at 85% 0%,rgba(255,231,127,.38) 0%,rgba(255,231,127,0) 60%),radial-gradient(50% 40% at 0% 100%,rgba(7,102,83,.10) 0%,rgba(7,102,83,0) 60%),var(--cream)}
.tk__wrap{max-width:900px;margin:0 auto;padding-inline:var(--pad)}

/* ---------- hero with helix ---------- */
.tk-hero{display:grid;grid-template-columns:1.1fr .9fr;gap:30px;align-items:center;margin:0 auto clamp(22px,4vw,36px)}
.tk-hero .eyebrow{display:block;margin-bottom:14px}
.tk-hero h1{font-size:clamp(2.3rem,5.2vw,4rem)}
.tk-hero h1 em{font-style:italic;color:var(--forest);font-variation-settings:"opsz" 144,"wght" 440}
.tk-hero .lead{margin:16px 0 0;max-width:48ch}
.tk-helix{width:100%;max-width:400px;margin:0 auto;display:block;filter:drop-shadow(0 20px 30px rgba(7,102,83,.12))}
.tk-helix .s{fill:none;stroke-width:3;stroke-linecap:round;stroke-dasharray:1200;stroke-dashoffset:1200;animation:tkDraw 2.2s var(--ease) forwards}
.tk-helix .s2{animation-delay:.25s}
.tk-helix .r{stroke:var(--forest);stroke-width:2.2;stroke-linecap:round;opacity:0;animation:tkRung .6s var(--ease) forwards}
.tk-helix .d{opacity:0;animation:tkFade .5s var(--ease) forwards}
@keyframes tkDraw{to{stroke-dashoffset:0}}@keyframes tkRung{to{opacity:.55}}@keyframes tkFade{to{opacity:1}}

/* ---------- unlock cards ---------- */
.tk-card{background:var(--paper);border:1px solid var(--line-2);border-radius:var(--r-lg);padding:clamp(22px,3.5vw,36px);box-shadow:0 30px 60px -40px rgba(12,52,44,.35)}
.tk-card--form{max-width:520px;margin:0 auto;text-align:center}
.tk-card--form h2{font-size:clamp(1.4rem,2.6vw,1.8rem);margin:14px 0 8px}
.tk-card--form p{color:var(--ink-soft);font-size:.95rem;line-height:1.55;margin:0}
.tk-ic{display:grid;place-items:center;width:64px;height:64px;border-radius:50%;background:var(--lime-soft);color:var(--forest);margin:0 auto}
.tk-ic svg{width:30px;height:30px}
.tk-ic .flap{transform-origin:12px 8px;animation:tkFlap 2.6s ease-in-out infinite}
@keyframes tkFlap{0%,35%,100%{transform:rotateX(0)}55%,80%{transform:rotateX(-150deg)}}
.tk-ic .shackle{transform-origin:12px 10px;animation:tkShackle 2.4s ease-in-out infinite}
@keyframes tkShackle{0%,45%,100%{transform:translateY(0)}60%,85%{transform:translateY(-3px) rotate(-12deg)}}
.tk-form{margin-top:22px;display:grid;gap:12px;text-align:left}
.tk-field span{display:block;font-family:var(--label);font-weight:500;font-size:.68rem;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin-bottom:8px}
.tk-field input{width:100%;font:inherit;font-size:1rem;padding:15px 16px;border-radius:var(--r-md);border:1.5px solid var(--line);background:var(--white);color:var(--ink);outline:none;transition:border-color .18s,box-shadow .18s}
.tk-field input:focus{border-color:var(--forest);box-shadow:0 0 0 3px rgba(7,102,83,.14)}
.tk-field input.tk-code{text-align:center;font-size:1.7rem;letter-spacing:.45em;font-weight:600;padding:12px 16px 12px calc(16px + .45em)}
.tk-btn{width:100%;font-size:1rem;padding:1em 1.5em}
.tk-btn svg{width:18px;height:18px}
.tk-btn:disabled{opacity:.6;cursor:wait;transform:none!important}
.tk-btn--sm{margin-top:14px;font-size:.86rem;padding:.8em 1.25em}
.tk-btn--sm svg{width:14px;height:14px}
.tk-err{margin:0;font-size:.88rem;color:#B8432D;font-weight:500}
.tk-hint{margin-top:10px!important;font-size:.86rem!important;background:var(--lime-soft);border-radius:var(--r-sm);padding:10px 12px}
.tk-fine{margin:16px 0 0;font-size:.78rem;line-height:1.55;color:var(--muted-2)}
.tk-fine a{text-decoration:underline;color:inherit}
.tk-link{background:none;border:0;padding:0;font:inherit;font-size:inherit;color:var(--forest);text-decoration:underline;cursor:pointer}
.tk-link:hover{color:var(--ink)}
.tk-remember{display:flex;align-items:center;gap:10px;font-size:.86rem;color:var(--ink-soft);cursor:pointer;user-select:none}
.tk-remember input{position:absolute;opacity:0;width:0;height:0}
.tk-remember i{width:38px;height:22px;border-radius:22px;background:rgba(21,39,27,.18);position:relative;flex-shrink:0;transition:background .2s}
.tk-remember i::after{content:"";position:absolute;top:3px;left:3px;width:16px;height:16px;border-radius:50%;background:#fff;transition:left .2s}
.tk-remember input:checked+i{background:var(--forest)}
.tk-remember input:checked+i::after{left:19px}
.tk-remember input:focus-visible+i{box-shadow:0 0 0 3px rgba(7,102,83,.25)}

.tk-demo{display:flex;gap:12px;align-items:flex-start;max-width:720px;margin:0 auto 18px;padding:12px 16px;border-radius:var(--r-md);background:#FFF4D6;border:1px solid #F0D98A;color:#5B4300;font-size:.86rem;line-height:1.5}
.tk-demo svg{width:18px;height:18px;flex-shrink:0;margin-top:2px}

/* ---------- orders list ---------- */
.tk-top{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap;margin-bottom:14px}
.tk-top h2{font-family:var(--sans);font-weight:600;letter-spacing:0;font-size:clamp(1.15rem,2.2vw,1.45rem);margin-top:4px;word-break:break-all}
.tk-note{display:flex;gap:12px;align-items:flex-start;background:#F3F8F2;border:1px solid rgba(7,102,83,.18);border-radius:var(--r-md);padding:12px 16px;margin-bottom:18px;font-size:.9rem;line-height:1.5}
.tk-note svg{width:16px;height:16px;color:var(--forest);flex-shrink:0;margin-top:3px}
.tk-note small{display:block;color:var(--muted);font-size:.8rem;margin-top:4px}

/* ---------- order card ---------- */
.tk-order{background:var(--paper);border-radius:var(--r-lg);overflow:hidden;box-shadow:0 34px 60px -44px rgba(12,52,44,.45);margin-bottom:22px;opacity:0;animation:tkRise .7s var(--ease) forwards}
.tk-order:nth-of-type(2){animation-delay:.12s}.tk-order:nth-of-type(3){animation-delay:.24s}
@keyframes tkRise{to{opacity:1}}
.tk-order__head{position:relative;background:linear-gradient(120deg,#0C342C 0%,#0D4B3D 55%,#076653 100%);color:#fff;padding:clamp(22px,3.4vw,32px) clamp(20px,3.4vw,34px);display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap;overflow:hidden}
.tk-order__head::after{content:"";position:absolute;right:-80px;top:-120px;width:300px;height:300px;border-radius:50%;background:radial-gradient(circle,rgba(255,231,127,.28),rgba(255,231,127,0) 65%);pointer-events:none}
.tk-order__head .eyebrow{color:rgba(255,255,255,.65)}
.tk-order__head h3{font-size:clamp(1.7rem,3.6vw,2.4rem);margin:6px 0 0;color:#fff;font-style:italic;font-variation-settings:"opsz" 144,"wght" 420}
.tk-order__head h3 span{font-style:normal;font-size:.5em;color:rgba(255,255,255,.72);margin-left:.5em;font-family:var(--sans);font-weight:500;letter-spacing:0}
.tk-order__head small{display:block;color:rgba(255,255,255,.7);font-size:.84rem;margin-top:6px}
.tk-order--cancelled .tk-order__head{background:linear-gradient(120deg,#3a3f3b,#5E6B60)}
.tk-badge{display:inline-flex;align-items:center;gap:.5em;font-family:var(--label);font-weight:500;font-size:.68rem;letter-spacing:.14em;text-transform:uppercase;padding:.65em 1.1em;border-radius:var(--pill);background:var(--lime);color:var(--ink);white-space:nowrap;position:relative;z-index:1}
.tk-badge i{width:8px;height:8px;border-radius:50%;background:var(--forest);position:relative}
.tk-badge i::after{content:"";position:absolute;inset:-4px;border-radius:50%;border:2px solid var(--forest);opacity:.6;animation:tkRing 1.8s ease-out infinite}
@keyframes tkRing{from{transform:scale(.6);opacity:.7}to{transform:scale(1.8);opacity:0}}
.tk-badge--action{background:#FDE8E3;color:#9A3521}.tk-badge--action i{background:#B8432D}.tk-badge--action i::after{border-color:#B8432D}
.tk-badge--cancelled{background:var(--cream-2);color:var(--muted)}.tk-badge--cancelled i{display:none}
.tk-badge--delivered i::after{animation:none;display:none}

/* ---------- journey rail ---------- */
.tk-rail{padding:clamp(26px,4vw,40px) clamp(14px,3.4vw,34px) 8px;position:relative}
.tk-rail__track{position:absolute;left:calc(clamp(14px,3.4vw,34px) + 8.33%);right:calc(clamp(14px,3.4vw,34px) + 8.33%);top:calc(clamp(26px,4vw,40px) + 31px);height:3px;background:rgba(21,39,27,.1);border-radius:3px;overflow:hidden}
.tk-rail__fill{height:100%;width:0;background:linear-gradient(90deg,var(--forest),var(--mid));border-radius:3px;animation:tkFill 1.4s var(--ease) .3s forwards}
@keyframes tkFill{to{width:var(--w)}}
.tk-steps{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(6,1fr);position:relative}
.tk-steps li{text-align:center;padding:0 3px}
.tk-steps__dot{width:62px;height:62px;margin:0 auto;border-radius:50%;display:grid;place-items:center;background:var(--paper);border:2px solid rgba(21,39,27,.16);position:relative}
.tk-steps__dot svg{width:28px;height:28px;color:var(--muted-2);fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.tk-steps li.done .tk-steps__dot{background:var(--forest);border-color:var(--forest)}
.tk-steps li.done .tk-steps__dot svg{color:#fff}
.tk-steps li.done .tk-steps__dot .ic{display:none}.tk-steps li.done .tk-steps__dot .chk{display:block}
.tk-steps__dot .chk{display:none}.tk-steps__dot .chk path{stroke-width:2.4;stroke-dasharray:30;stroke-dashoffset:30;animation:tkDraw .6s var(--ease) .9s forwards}
.tk-steps li.now .tk-steps__dot{border-color:var(--forest);background:var(--lime);box-shadow:0 0 0 6px rgba(7,102,83,.12),0 14px 24px -14px rgba(7,102,83,.5)}
.tk-steps li.now .tk-steps__dot::before{content:"";position:absolute;inset:-6px;border-radius:50%;border:2px solid var(--forest);opacity:0;animation:tkRing 2s ease-out infinite}
.tk-steps li.now .tk-steps__dot svg{color:var(--forest-deep)}
.tk-steps li.hold .tk-steps__dot{border-color:#B8432D;background:#FDE8E3}.tk-steps li.hold .tk-steps__dot svg{color:#B8432D}
.tk-steps__lbl{display:block;margin-top:12px;font-size:.78rem;line-height:1.25;color:var(--muted)}
.tk-steps li.done .tk-steps__lbl,.tk-steps li.now .tk-steps__lbl{color:var(--ink);font-weight:600}
.tk-steps__when{display:block;font-size:.7rem;color:var(--muted-2);margin-top:2px;font-variant-numeric:tabular-nums}
.tk-order--cancelled .tk-steps li .tk-steps__dot{opacity:.5}

/* ---------- card body ---------- */
.tk-order__body{display:grid;grid-template-columns:1fr 1fr;gap:20px;padding:clamp(18px,3vw,28px) clamp(20px,3.4vw,34px) clamp(16px,3vw,24px);border-top:1px solid var(--line-2);margin-top:22px}
.tk-status .eyebrow{display:flex;align-items:center;gap:8px;margin-bottom:8px}
.tk-status .eyebrow svg{width:14px;height:14px;color:var(--forest)}
.tk-status p{font-size:.95rem;line-height:1.55;color:var(--ink-soft);margin:0}
.tk-track{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin:0 clamp(20px,3.4vw,34px) 10px;padding:14px 16px;border-radius:var(--r-md);background:var(--cream)}
.tk-track>svg{width:26px;height:26px;color:var(--forest);flex-shrink:0}
.tk-track>div{flex:1;min-width:180px}
.tk-track b{display:block;font-size:.84rem}
.tk-track__num{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.9rem;letter-spacing:.03em;word-break:break-all}
.tk-track .tk-btn--sm{margin:0}
.tk-callnote{margin:0 clamp(20px,3.4vw,34px) 16px;font-size:.8rem;color:var(--muted);display:flex;gap:8px;align-items:flex-start}
.tk-callnote svg{width:15px;height:15px;flex-shrink:0;color:var(--forest);margin-top:2px}
.tk-hist{padding:0 clamp(20px,3.4vw,34px) clamp(18px,3vw,26px);font-size:.86rem}
.tk-hist summary{cursor:pointer;color:var(--muted);font-weight:500;list-style:none;display:flex;align-items:center;gap:8px}
.tk-hist summary::-webkit-details-marker{display:none}
.tk-hist summary::before{content:"";width:8px;height:8px;border-right:2px solid currentColor;border-bottom:2px solid currentColor;transform:rotate(-45deg);transition:transform .2s}
.tk-hist[open] summary::before{transform:rotate(45deg)}
.tk-hist ul{list-style:none;margin:14px 0 0 4px;padding-left:18px;border-left:2px solid var(--line);display:grid;gap:12px}
.tk-hist li{position:relative;color:var(--ink-soft)}
.tk-hist li::before{content:"";position:absolute;left:-24px;top:6px;width:10px;height:10px;border-radius:50%;background:var(--forest);box-shadow:0 0 0 3px var(--paper)}
.tk-hist li span{display:block;color:var(--muted);font-size:.76rem;font-variant-numeric:tabular-nums}
.tk-empty{text-align:center}
.tk-empty h3{margin:14px 0 8px}
.tk-empty p{max-width:520px;margin:0 auto;color:var(--ink-soft);font-size:.95rem;line-height:1.55}
.tk-actions{display:flex;gap:10px;justify-content:center;flex-wrap:wrap;margin-top:18px}
.tk-help{text-align:center;margin-top:30px}
.tk-help h3{font-size:1.3rem}
.tk-help p{max-width:520px;margin:8px auto 0;color:var(--ink-soft);font-size:.93rem;line-height:1.55}

@media (max-width:760px){.tk-hero{grid-template-columns:1fr}.tk-helix{max-width:260px}.tk-order__body{grid-template-columns:1fr}.tk-steps__dot{width:46px;height:46px}.tk-steps__dot svg{width:22px;height:22px}.tk-steps__lbl{font-size:.62rem}.tk-steps__when{display:none}.tk-rail__track{top:calc(clamp(26px,4vw,40px) + 23px)}}
@media (max-width:460px){.tk-steps__lbl{display:none}.tk-rail{padding-bottom:0}}
@media (prefers-reduced-motion:reduce){.tk-helix .s,.tk-helix .r,.tk-helix .d,.tk-rail__fill,.tk-order,.tk-steps__dot .chk path,.tk-badge i::after,.tk-steps li.now .tk-steps__dot::before,.tk-ic .flap,.tk-ic .shackle{animation:none}.tk-helix .s{stroke-dashoffset:0}.tk-helix .r{opacity:.55}.tk-helix .d,.tk-order{opacity:1}.tk-rail__fill{width:var(--w)}.tk-steps__dot .chk path{stroke-dashoffset:0}}

/* ---------- staff inbox (staff.html) ---------- */
.st{padding:clamp(28px,4vw,48px) 0 80px;background:var(--cream);min-height:calc(100vh - 74px)}
.st__wrap{max-width:1180px;margin:0 auto;padding-inline:var(--pad)}
.st h1{font-size:clamp(1.8rem,3.6vw,2.6rem)}
.st h2{font-size:1.25rem;margin:34px 0 12px;display:flex;align-items:center;gap:10px}
.st h2 .tk-badge{font-size:.62rem}
.st-login{max-width:420px;margin:30px auto}
.st-topbar{display:flex;justify-content:space-between;align-items:center;gap:12px 16px;flex-wrap:wrap;margin-top:8px;color:var(--muted);font-size:.86rem}
.st-topbar>span:last-child{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.st-table{width:100%;border-collapse:collapse;background:var(--paper);border-radius:var(--r-md);overflow:hidden;font-size:.84rem;box-shadow:0 20px 40px -34px rgba(12,52,44,.4)}
.st-table th,.st-table td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--line-2);vertical-align:top}
.st-table th{font-family:var(--label);font-weight:500;font-size:.64rem;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);background:var(--cream-2)}
.st-table tr:last-child td{border-bottom:0}
.st-table td b{font-weight:600}
.st-table small{display:block;color:var(--muted);font-size:.76rem}
.st-note{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.76rem;background:var(--cream);border-radius:8px;padding:8px 10px;white-space:pre-wrap;word-break:break-word;min-width:300px;max-width:460px}
.st-act{display:flex;gap:6px;flex-wrap:wrap}
.st-mini{font:inherit;font-size:.76rem;font-weight:600;padding:.5em .9em;border-radius:var(--pill);border:1px solid var(--line);background:var(--white);cursor:pointer;color:var(--ink)}
.st-mini:hover{background:var(--cream-2)}
.st-mini--dark{background:var(--forest-deep);color:#fff;border-color:var(--forest-deep)}
.st-mini--dark:hover{background:var(--forest)}
.st-wrap{overflow:auto;border-radius:var(--r-md)}
.st-json{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.72rem;background:#0C342C;color:#DFF2E6;padding:12px 14px;border-radius:var(--r-sm);overflow:auto;max-height:260px;white-space:pre;margin:0}
.st-empty{padding:18px;color:var(--muted);background:var(--paper);border-radius:var(--r-md);font-size:.9rem}
.st-callout{background:#FFF4D6;border:1px solid #F0D98A;color:#5B4300;border-radius:var(--r-md);padding:12px 16px;font-size:.86rem;line-height:1.5;margin-top:14px}

/* ── Dashboard additions (Oct 16 2026): summary tiles, source labels, auto-refresh, filters ── */
.st-help{font-size:.88rem;color:var(--ink-soft);margin:-4px 0 12px;max-width:900px;line-height:1.5}
.st-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin:14px 0 14px}
.st-tile{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-md);padding:18px 18px 16px;box-shadow:0 12px 30px -24px rgba(12,52,44,.4)}
.st-tile b{display:block;font-family:var(--serif);font-weight:500;font-size:clamp(1.6rem,2.6vw,2.2rem);line-height:1;color:var(--forest);letter-spacing:-.02em;white-space:nowrap}
.st-tile span{display:block;margin-top:8px;font-weight:600;font-size:.88rem;color:var(--ink)}
.st-tile small{display:block;margin-top:3px;font-size:.74rem;color:var(--muted)}
.st-cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:12px;margin-bottom:26px}
.st-box{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-md);padding:16px 18px}
.st-box h3{font-size:.95rem;font-weight:700;margin:0 0 10px;display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.st-box h3 small{font-weight:500;font-size:.72rem;color:var(--muted)}
.st-bars{display:grid;gap:7px}
.st-bar{display:grid;grid-template-columns:minmax(110px,170px) 1fr auto;align-items:center;gap:10px;font-size:.82rem;color:var(--ink-soft);margin:0}
.st-bar span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.st-bar i{display:block;height:9px;border-radius:9px;background:linear-gradient(90deg,var(--forest-2,#076653),var(--forest,#0C342C));min-width:4px}
.st-bar b{text-align:right;color:var(--ink)}
.st-src{display:inline-block;white-space:nowrap;font-weight:700;font-size:.78rem;padding:3px 9px;border-radius:var(--pill);background:var(--cream-2);color:var(--ink)}
.st-src--afil{background:#E3F4EA;color:#0C342C}
.st-src--myafil{background:#DDEFF9;color:#0B3A5B}
.st-src--google{background:#FFF1D6;color:#5B4300}
.st-src--klaviyo{background:#EFE4FA;color:#3F2566}
.st-src--direct{background:var(--cream-2);color:var(--muted)}
.st-filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin:0 0 10px}
select.st-mini{appearance:auto;padding:.45em .7em}
.st-toggle{display:inline-flex;align-items:center;gap:6px;font-size:.78rem;font-weight:600;color:var(--ink-soft);cursor:pointer}
.st-live{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--muted);margin-right:7px;vertical-align:middle}
.st-live.is-on{background:#2E9E5B;box-shadow:0 0 0 0 rgba(46,158,91,.5);animation:stLive 2s infinite}
@keyframes stLive{0%{box-shadow:0 0 0 0 rgba(46,158,91,.5)}70%{box-shadow:0 0 0 7px rgba(46,158,91,0)}100%{box-shadow:0 0 0 0 rgba(46,158,91,0)}}
.tk-live{display:inline-flex;align-items:center;gap:7px;font-size:.78rem;color:var(--muted);margin-left:auto}
@media (max-width:640px){.st-bar{grid-template-columns:100px 1fr auto}}

/* ---------- Oct 20 2026: lab-order rail (5 steps) on /track ---------- */
.tk-steps--lab{grid-template-columns:repeat(5,1fr)}
.tk-h2{font-family:var(--serif);font-weight:500;color:var(--ink)}

/* ---------- Oct 20 2026: /staff contact messages + lab section ---------- */
.st-search{min-width:240px;font-weight:500}
/* contact message cards: plain card, no coloured left edge, status as a small pill top right */
.st-contacts{display:grid;gap:12px;margin-top:4px}
.st-cmsg{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-md);padding:16px 18px 14px;box-shadow:0 12px 30px -26px rgba(12,52,44,.4)}
.st-cmsg--closed,.st-cmsg--spam{opacity:.6}
.st-cmsg__head{display:flex;justify-content:space-between;align-items:center;gap:12px}
.st-cmsg__who{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 12px;font-size:.95rem;min-width:0}
.st-cmsg__who b{font-weight:700;color:var(--ink)}
.st-cmsg__who a{color:var(--forest);font-weight:600;text-decoration:none}
.st-cmsg__who a:hover{text-decoration:underline}
.st-cmsg__who span{color:var(--muted);font-size:.86rem}
.st-cmsg__status{flex-shrink:0;font-family:var(--label);font-weight:500;font-size:.62rem;letter-spacing:.14em;text-transform:uppercase;padding:5px 10px;border-radius:var(--pill);background:var(--cream-2);color:var(--muted)}
.st-cmsg__status--new{background:#FFE4DE;color:#8C2A17}
.st-cmsg__status--replied{background:#E3F4EA;color:#0C342C}
.st-cmsg__meta{display:flex;flex-wrap:wrap;gap:6px 8px;align-items:center;font-size:.78rem;color:var(--muted)}
.st-cmsg__meta--top{margin-top:4px}
.st-dot{display:inline-block;width:3px;height:3px;border-radius:50%;background:var(--muted-2);vertical-align:middle}
.st-cmsg__body{margin:12px 0 10px;padding:12px 14px;background:var(--cream);border-radius:var(--r-sm);white-space:pre-wrap;font-size:.92rem;line-height:1.55;color:var(--ink)}
.st-flag{display:inline-block;font-size:.7rem;font-weight:600;padding:2px 8px;border-radius:var(--pill);background:#E3F4EA;color:#0C342C}
.st-flag--bad{background:#FFE4DE;color:#8C2A17}
.st-cmsg__act{margin-top:10px;flex-wrap:wrap}
.st-cmsg__act small{color:var(--muted);font-size:.74rem;align-self:center}
.st-cmsg__note{margin:10px 0 0;font-size:.84rem;color:var(--ink-soft);background:#FFF8E1;border-radius:var(--r-sm);padding:8px 12px}
.st-src--junction{background:#EFE4FA;color:#3F2566}
.st-bar b{white-space:nowrap;font-size:.78rem}

/* ---------- Oct 20 2026: people view, funnel, timeline, pagination ---------- */
.st-funnel{display:grid;gap:8px}
.st-funnel__row{display:grid;grid-template-columns:22px 1fr 44px;grid-template-areas:"n lbl v" "n bar v";align-items:center;gap:2px 10px}
.st-funnel__n{grid-area:n;width:22px;height:22px;border-radius:50%;background:var(--cream-2);color:var(--ink);font-size:.7rem;font-weight:700;display:grid;place-items:center}
.st-funnel__lbl{grid-area:lbl;font-size:.84rem;line-height:1.2}
.st-funnel__lbl b{font-weight:600}
.st-funnel__lbl small{display:block;color:var(--muted);font-size:.72rem;margin-top:2px}
.st-funnel__row i{grid-area:bar;display:block;height:8px;border-radius:8px;background:linear-gradient(90deg,var(--forest),var(--forest-2));margin-top:3px}
.st-funnel__v{grid-area:v;text-align:right;font-weight:700;font-size:.95rem;color:var(--forest)}
.st-type{display:inline-block;font-weight:700;font-size:.74rem;padding:3px 9px;border-radius:var(--pill);white-space:nowrap}
.st-type--visitor{background:var(--cream-2);color:var(--muted)}
.st-type--lead{background:#FFF1D6;color:#5B4300}
.st-type--contact{background:#DDEFF9;color:#0B3A5B}
.st-type--customer{background:#E3F4EA;color:#0C342C}
.st-people td{vertical-align:middle}
.st-people .st-last{max-width:320px;font-size:.8rem;color:var(--ink-soft)}
.st-people .st-last small{display:inline;color:var(--muted)}
.st-people .st-last a{color:var(--forest)}
.st-exp{width:26px;height:26px;border-radius:50%;border:1px solid var(--line);background:var(--white);font-weight:700;cursor:pointer;line-height:1}
.st-person.is-open td{background:#F7F5EC;border-bottom:0}
.st-person__tl td{background:#F7F5EC;padding:0 12px 14px 48px}
.st-tl{border-left:2px solid var(--line);padding-left:16px;margin-top:4px}
.st-tl__day{font-family:var(--label);font-weight:500;font-size:.62rem;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin:12px 0 6px}
.st-tl__row{position:relative;display:grid;grid-template-columns:62px 1fr;gap:10px;align-items:baseline;padding:3px 0;font-size:.84rem;color:var(--ink)}
.st-tl__time{color:var(--muted);font-size:.74rem;white-space:nowrap}
.st-tl__dot{position:absolute;left:-23px;top:9px;width:9px;height:9px;border-radius:50%;background:var(--forest);border:2px solid #F7F5EC}
.st-tl__row--page .st-tl__dot{background:var(--muted-2)}
.st-tl__row--page .st-tl__text{color:var(--ink-soft)}
.st-tl__text small{color:var(--muted);font-size:.74rem}
.st-tl__text a{color:var(--forest)}
.st-tl__text .tk-badge{font-size:.6rem;padding:2px 8px}
.st-pager{display:flex;justify-content:space-between;align-items:center;gap:10px;margin:10px 0 0;font-size:.8rem;color:var(--muted)}
.st-pager .st-mini:disabled{opacity:.4;cursor:default}
.st-tl__text small{display:inline}